F.A.Q

We ship our orders within 24/72 hours. The delivery time is 3 to 5 working days following dispatch.
If you have not received shipping information after 5 days, please contact our customer service.

If you wish to change the delivery address, please contact us as soon as possible at hello@secretsdeshakti.com, we may still be able to change it. However, if your order has already been shipped, we will not be able to make this change.

We deliver your orders free of charge from 50€ of purchase (in metropolitan France) and at home!

To track your order at any time, simply click here with the tracking number that will be sent to you by email or SMS upon confirmation of shipment.

We only accept exchanges within 14 days of receiving your package. To guarantee the exchange, the returned product must be in perfect condition. Proof of shipment must be sent to us by email as acknowledgment of receipt.

Our 14-day refund policy If 14 days have passed since you received your purchase, unfortunately we cannot issue a refund. To learn more click here

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